Jul 2011 — Dec 201401
Precision under pressure.
U.S. Marine Corps
Court Reporter / Administrative Law Clerk
My first systems work started in the Marine Corps: supporting federal court cases, evaluating a better software solution, and building the processes to help an entire occupational specialty adopt it.
Jul 2011 — Oct 2012Administrative Law Clerk
Oct 2012 — Dec 2014Court Reporter
- Selected as one of ten Marines for specialized military court-reporting training and graduated valedictorian of the course.
- Supported federal court cases for the Eastern Recruiting Region and became a subject matter expert for my occupational specialty.
- Evaluated civilian court-reporting software, recommended a new solution, and was tasked with its implementation.
- Built the underlying rollout and training processes, then trained every Marine Corps Court Reporter on the new software.
Military justice · Software evaluation · Training & adoption
Precision → Systems thinking
Jan 2015 — Jan 201702
Build the team, too.
Best Buy
Computer and Digital Imaging Supervisor
A passion for technology led me into customer consulting—and then into leadership. I learned to connect individual coaching, team performance, and the daily discipline of running a business.
Jan 2015 — Aug 2015Computer Consultant
Aug 2015 — Jan 2017Computer and Digital Imaging Supervisor
- Promoted from Computer Consultant to department supervisor after consistently strong performance.
- Managed approximately 15 employees, coaching retail sales, professional development, and day-to-day execution.
- Tracked financial and performance metrics; the team earned recognition for multiple company-wide Top 5 performances.
- Selected to train approximately seven new division supervisors across the Northeastern region.
Team leadership · Coaching · Performance measurement
Individual performance → Team capability
Jan 2017 — Jul 201803
See a need. Build a way.
I founded Techable LLC to serve small businesses in North Jersey that needed specialized technology guidance. Running the business meant owning both the technical solution and everything required to deliver it.
- Consulted with small businesses on the operational and information-technology needs behind their growth.
- Designed practical setups covering workstations, server backups, and supporting hardware.
- Owned lead generation, consulting, customer support, finance, and brand management as a sole proprietor.
SMB consulting · IT infrastructure · Entrepreneurship
Technical knowledge → Business ownership
Jun 2018 — Jul 202104
Make the pieces work together.
Nuvolo
Business Operations Manager → Senior Data Steward
At Nuvolo, I worked across the full operational loop: strategy, process, technology, and data. The job was to make business systems work together—and make the information flowing through them useful and trustworthy.
Jun 2018 — Mar 2021Business Operations Manager
Mar 2021 — Jul 2021Senior Data Steward
- Led cross-functional technology implementations and integrations, building the underlying processes to support scale.
- Administered Salesforce for 150+ users, developing Apex and declarative automation while managing security, access, and change.
- Owned data accuracy and reporting across Sales, Marketing, Services, and Finance, including forecasting and funnel analysis.
- Managed lead handoffs between Sales, Marketing, and Business Development, and developed onboarding and training processes.
- Oversaw enterprise data definitions, policies, intake, storage, processing, and transmission as Senior Data Steward.
Salesforce · Tableau · Snowflake · Marketo · Gainsight · DocuSign CLM
Strategy → Process → Technology → Data
Aug 2021 — Apr 202205
Raise the standard.
MTX Group
Salesforce Technical Lead
At MTX, I combined delivery oversight with hands-on design, development, and integration. Technical leadership meant helping the team make sound decisions while keeping the solution grounded in the client’s business needs.
- Led Salesforce implementations from solution design through development and integration.
- Contributed conceptual and logical architecture focused on solving customer problems at scale.
- Reviewed code for standards, best practices, and reuse, and troubleshot issues throughout delivery.
- Identified technical risks and helped implement mitigation plans while balancing client priorities with sound engineering.
Salesforce delivery · Solution architecture · Code review · Risk mitigation
Technical execution → Delivery leadership
Apr 2022 — Jul 202406
Design for the bigger picture.
Slalom
Senior Delivery Principal Solution Architect
At Slalom, I led enterprise software delivery across Salesforce implementations and custom solutions. My remit connected business requirements, process design, architecture, and hands-on execution—with scalability and adoption at the center.
- Provided oversight and hands-on contributions across requirements gathering, process and solution design, development, and deployment.
- Managed conceptual and logical architecture to address customer business problems and support adoption at scale.
- Reviewed code and configuration for quality, standards, and potential reuse.
- Troubleshot delivery issues, mitigated project risks, and balanced client needs with technical best practices.
Enterprise software · Salesforce · Custom solutions · End-to-end delivery
Business intent → Adoptable systems
Jul 2024 — Mar 202607
Connect ambition to execution.
Meta · Reality Labs
Solutions Architect
Within Reality Labs’ Global Solutions and Product Operations Core Solutions team, I designed and optimized systems that connected business requirements with technical execution for internal stakeholders and end users.
- Partnered with cross-functional teams to define technical requirements and solution architectures for Reality Labs initiatives.
- Led complex system design and integration with attention to scalability, reliability, and security.
- Guided and mentored engineering teams on architectural decisions and implementation practices.
- Identified opportunities for process automation and system optimization, translating technical progress for technical and non-technical stakeholders.
Reality Labs · Global Solutions & Product Operations · Core Solutions
Architecture → Operational scale
Mar 2026 — Present08
Build what comes next.
Meta · Superintelligence Lab
MSL Operations Lead
Today, I build and implement agentic solutions to maximize operational effectiveness. My focus is on giving people more room for judgment, systems design, and creative problem-solving by removing the friction around their work.
- Building and implementing agentic solutions for operations in an AI-native environment.
- Bringing together the systems engineering, process mapping, and agent-building experience that runs through my career.
- Working toward a model where agents absorb repetitive coordination so people can focus on higher-value work.
Agentic workflows · Operations management · Artificial intelligence
Connected systems → Human potential
