Cobey Maynard

Technical Lead, Agentic Operations for Meta Superintelligence Lab

I build systems
people depend on.

I design architecture, map processes, and build agents. My work spans public systems built for millions—and technology intended to reach billions.

A map of how I work
Make the pieces work together

Connect tools, decisions, and agents around a clear workflow, with people responsible for the result.

Select a concept to see how it connects.

Cobey Maynard
Cobey Maynard Always curious.

The through line

The technology changes.
The work is still human.

My work has taken me from vaccine management and housing access in New York City to paid leave in New Jersey. These are systems people depend on at consequential moments in their lives.

I design for both the system and the person using it: how a claim moves, how information reaches the right place, and how the experience fits together. Today, I bring that perspective to AI at Meta.

New York City public servicesLead architect for the emergency housing voucher program, and part of the MTX team that built the city’s COVID-19 vaccine management platform.

New Jersey temporary disability and family leaveLead architect for the modernization. Time from claim submission to first payment fell from 100+ days to under 7.

A career in
connecting the dots.

From military justice to public services and AI at global scale.
Start with today, then trace the experience behind it.

01 / 08 Meta · Superintelligence Lab

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Mar 2026 — Present

Current

Meta Superintelligence Lab

Technical Lead, Agentic Operations

At Meta Superintelligence Lab, I build agentic systems that improve researcher productivity, support product development and testing, and streamline information flows. I bring systems engineering and process mapping to the way people, tools, and information work together.

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  • Building agentic systems that improve researcher productivity.
  • Developing agentic systems to support product development and testing.
  • Streamlining information flows through connected agentic systems.
  • Bringing together the systems engineering, process mapping, and agent-building experience that runs through my career.

Jul 2024 — Mar 2026

Meta Reality Labs

Solutions Architect

I designed and integrated systems for Global Solutions and Product Operations. The work meant translating cross-functional requirements into architecture, guiding engineering teams, and identifying opportunities to automate processes.

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  • Partnered with cross-functional teams to define technical requirements and solution architectures for Reality Labs initiatives.
  • Led complex system design and integration with attention to scalability, reliability, and security.
  • Guided and mentored engineering teams on architectural decisions and implementation practices.
  • Identified opportunities for process automation and system optimization, translating technical progress for technical and non-technical stakeholders.

Apr 2022 — Jul 2024

Slalom

Senior Delivery Principal Solution Architect

I was the lead architect on the New Jersey Department of Labor modernization, designing the full architecture and experience for temporary disability and family leave. I redesigned the claims payment algorithm, reworked claims adjudication, and built solutions that connected the healthcare community to the claims process.

Claim submission to first payment

Before100+days
After modernizationUnder 7days

Following modernization of New Jersey’s temporary disability and family leave programs.

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  • Served as lead architect on the New Jersey Department of Labor modernization, designing the full architecture and experience for temporary disability and family leave.
  • Redesigned the payment algorithm for claims.
  • Reworked the claims adjudication process.
  • Developed solutions that connected the healthcare community to the claims process.
  • The modernization reduced time from claim submission to first payment from 100+ days to under 7 days.
  • Provided oversight and hands-on contributions across requirements gathering, process and solution design, development, and deployment.
  • Managed conceptual and logical architecture to address customer business problems and support adoption at scale.
  • Reviewed code and configuration for quality, standards, and potential reuse.
  • Troubleshot delivery issues, mitigated project risks, and balanced client needs with technical best practices.

Aug 2021 — Apr 2022

MTX Group

Salesforce Technical Lead

At MTX, I was the lead architect for New York City’s emergency housing voucher program, helping people at risk access housing. I also worked on the team that built the city’s vaccine management platform during the COVID-19 pandemic.

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  • Served as lead architect for New York City’s emergency housing voucher program, helping people at risk access housing.
  • Worked as part of the MTX team that built New York City’s vaccine management platform during the COVID-19 pandemic.
  • Led Salesforce implementations from solution design through development and integration.
  • Contributed conceptual and logical architecture focused on solving customer problems at scale.
  • Reviewed code for standards, best practices, and reuse, and troubleshot issues throughout delivery.
  • Identified technical risks and helped implement mitigation plans while balancing client priorities with sound engineering.

Jun 2018 — Jul 2021

Nuvolo

Business Operations Manager → Senior Data Steward

I connected processes, systems, and data across Sales, Marketing, Services, and Finance. That included Salesforce for 150+ users, integrations and automation, followed by responsibility for enterprise data definitions and governance.

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Jun 2018 — Mar 2021Business Operations Manager

Mar 2021 — Jul 2021Senior Data Steward

  • Led cross-functional technology implementations and integrations, building the underlying processes to support scale.
  • Administered Salesforce for 150+ users, developing Apex and declarative automation while managing security, access, and change.
  • Owned data accuracy and reporting across Sales, Marketing, Services, and Finance, including forecasting and funnel analysis.
  • Managed lead handoffs between Sales, Marketing, and Business Development, and developed onboarding and training processes.
  • Oversaw enterprise data definitions, policies, intake, storage, processing, and transmission as Senior Data Steward.

Jan 2017 — Jul 2018

Techable

Founder / Owner

I founded Techable to help small businesses in North Jersey with practical IT needs, from workstation setup to server backups. As sole proprietor, I handled both the technical work and the business around it.

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  • Consulted with small businesses on the operational and information-technology needs behind their growth.
  • Designed practical setups covering workstations, server backups, and supporting hardware.
  • Owned lead generation, consulting, customer support, finance, and brand management as a sole proprietor.

Jan 2015 — Jan 2017

Best Buy

Computer and Digital Imaging Supervisor

I progressed from Computer Consultant to supervisor, managing approximately 15 employees. I coached the team, tracked performance, and trained approximately seven new division supervisors across the Northeastern region.

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Jan 2015 — Aug 2015Computer Consultant

Aug 2015 — Jan 2017Computer and Digital Imaging Supervisor

  • Promoted from Computer Consultant to department supervisor after consistently strong performance.
  • Managed approximately 15 employees, coaching retail sales, professional development, and day-to-day execution.
  • Tracked financial and performance metrics; the team earned recognition for multiple company-wide Top 5 performances.
  • Selected to train approximately seven new division supervisors across the Northeastern region.

Jul 2011 — Dec 2014

U.S. Marine Corps

Court Reporter / Administrative Law Clerk

Alongside federal court support, I evaluated and helped roll out new court-reporting software. I built the adoption processes and trained every Marine Corps Court Reporter. That shaped how I think about both technology and the people using it.

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Jul 2011 — Oct 2012Administrative Law Clerk

Oct 2012 — Dec 2014Court Reporter

  • Selected as one of ten Marines for specialized military court-reporting training and graduated valedictorian of the course.
  • Supported federal court cases for the Eastern Recruiting Region and became a subject matter expert for my occupational specialty.
  • Evaluated civilian court-reporting software, recommended a new solution, and was tasked with its implementation.
  • Built the underlying rollout and training processes, then trained every Marine Corps Court Reporter on the new software.

Writing

Notes from the work.

How agents coordinate, where people stay in the loop, and what operations can become.