Essays & field notes
Thinking
in public.
On operations, AI, and making
complex things work.
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The Ops Role Is Dead. Long Live the Ops Architect.
Why the shift from process execution to process design is the most important career pivot in operations right now.
Multi-Agent Orchestration: Lessons from Production
What I learned deploying a 5-agent system for vendor management — the wins, the failures, and the patterns that emerged.
MCP Changed How I Build Agent Systems
The Model Context Protocol is the missing link between agents and enterprise data. Here's how it works in practice.
Why RevOps Teams Should Care About AI Agents
Revenue operations is the perfect proving ground for agentic AI. The data is structured, the processes are repeatable, and the ROI is measurable.
The Autonomy Spectrum: When to Keep Humans in the Loop
Not every process should be fully autonomous. A framework for deciding where agents should act alone vs. escalate to humans.
The Future: 12 Months From Now
What operations looks like in an AI-native company by early 2027