Notes from the work.

How agents coordinate, where people stay in the loop, and what operations can become.

6 essays
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8 min read

Future of Work / Career / AI Strategy

The Ops Role Is Dead. Long Live the Ops Architect.

How operations work may shift from running repeatable processes to designing the systems, exceptions, and decisions around agents.

12 min read

Multi-Agent / Technical / Architecture

Multi-Agent Orchestration: Lessons from Production

Lessons on agent handoffs, orchestration, human review, and tracing decisions across a multi-agent system.

10 min read

MCP / Architecture / Integration

MCP Changed How I Build Agent Systems

An approach to connecting agents with enterprise tools through MCP, including integration patterns and the work a shared protocol does not remove.

9 min read

RevOps / AI / Business Case

Why RevOps Teams Should Care About AI Agents

Where agents might fit in revenue operations, with examples in pipeline hygiene, forecasting, and vendor renewals.

11 min read

Governance / Framework / Human-in-the-Loop

The Autonomy Spectrum: When to Keep Humans in the Loop

A framework for deciding when agents should suggest, draft, or act—and where human review belongs.

4 min read

Future of Work / Vision

The Future: 12 Months From Now

A scenario for operations in 2027: agent briefings, changing responsibilities, and a greater focus on designing how work gets done.