Dated research logs and articles on AI + operations.
Why the shift from process execution to process design is the most important career pivot in operations right now.
February 2026
What I learned deploying a 5-agent system for vendor management — the wins, the failures, and the patterns that emerged.
January 2026
The Model Context Protocol is the missing link between agents and enterprise data. Here's how it works in practice.
December 2025
Revenue operations is the perfect proving ground for agentic AI. The data is structured, the processes are repeatable, and the ROI is measurable.
November 2025
Not every process should be fully autonomous. A framework for deciding where agents should act alone vs. escalate to humans.
October 2025
What operations looks like in an AI-native company by early 2027
Looking ahead to 2027